Remember to use the Self-Assessment Tool to measure your organisation’s readiness in reputation management.

Ενότητα 1: Εισαγωγή στη διαχείριση της διαδικτυακής φήμης

Ενότητα 2: Οικοδόμηση της αξιοπιστίας στο διαδίκτυο

Trust is the foundation of success. In this module, you will learn how to establish credibility through transparency, customer service, certifications, and authentic communication.

Ενότητα 3: Ενίσχυση της διαδικτυακής παρουσίας

Being visible online means being prepared to listen and respond. This module covers monitoring, handling feedback, search engine optimisation (SEO), and managing crises in a professional way.